TL;DR: Understand when a business AI Employee or a coding agent fits the work you want to delegate.
Choose based on the outcome and tools involved. An AI coding agent and an AI Employee for business operations can both handle tasks, but the work they are designed to support can be very different.
Define the outcome first
A coding task may involve changing a software file, running a focused check and preparing the change for review. A business task may involve preparing a customer brief, organizing a sales follow up or summarizing a project handoff. Both need clear instructions and a person accountable for the result.
Do not choose solely by a product label. Ask the provider to demonstrate the actual workflow using representative inputs. A general assistant may be useful for a narrow task even if it does not cover every step of the larger job.
Compare the working environment
For software work, inspect access to the code, tests, review process and release controls. For customer or operations work, inspect the available business sources, connected applications, permissions and the handoff to the person who owns the relationship.
Some products span both areas, while others specialize. A coding agent's ability to edit files does not prove it can update a customer record. Similarly, a business employee's ability to prepare a brief does not prove it can safely change production code.
Use the same standard of proof
Give each candidate one bounded assignment and check the result against a written standard. Include missing context and an action outside the agreed scope. Compare setup, correction time and what happens when the work cannot be completed.
Sistava offers AI Employees for business roles, with shared context and connected tools. Choose the role around a real business task and verify the actions your setup supports before expanding its access.
Compare two concrete assignments
A coding assignment might ask for a proposed fix to a broken internal report and a test showing the calculation. A business assignment might ask for a weekly summary of customer requests, with sources and unresolved questions. The first depends on the software development workflow; the second depends on accurate business records and a useful handoff.
If one product claims to cover both, run each assignment separately. Check who approves a code change, who reviews an external message and what happens when the required information is unavailable.
Put an AI Employee to work. Give a business role a clear job and the context it needs. Explore AI Employees.